Order status

From paid to delivered.

BaddestGems uses explicit order states so payment and fulfillment are never treated as the same event.

01

Paid

Stripe payment has been verified server-side and the durable order exists.

02

Supplier submitted

The order has been sent to the supplier and has a supplier order reference.

03

Accepted / tracking pending

The supplier accepted the order; tracking may not be available yet.

04

Shipped

A carrier and tracking number exist. Use the tracking message for live carrier progress.

05

Delivered

The order has reached the delivery state. If there is a delivery problem, contact support promptly.

Need an update?Email [email protected] from the address used at checkout. Never email full card information.